TERMS AND CONDITIONS POLICY
LANGVIDY.COM
1. INTRODUCTION
1.1 Purpose of the Terms and Conditions: This document outlines the Terms and Conditions (hereafter referred to as “Terms”) governing the use of LangVidy.com (hereafter referred to as “the Website”), owned by LangVidy LLC, a digital marketing agency specializing in video editing, YouTube thumbnail design, and related services. These Terms are designed to create a legal framework that protects the rights and responsibilities of LangVidy.com, its clients, and freelance contractors.
1.2 Acceptance of Terms: By accessing and using the Website, users agree to be bound by these Terms. It is the responsibility of the user to read and understand these Terms before using the services offered by LangVidy.com. Continued use of the Website signifies the user’s agreement to these Terms and any updates made to them over time.
1.3 Scope of the Terms: These Terms apply to all users of the Website, including but not limited to clients, freelance contractors, and visitors. They cover all aspects of interaction with the Website, from account registration, service utilization, and content submission to payment, dispute resolution, and termination of services.
1.4 Amendments to the Terms: LangVidy.com reserves the right to modify or replace these Terms at any time. Changes will become effective immediately upon posting on the Website. Users are encouraged to periodically review these Terms to stay informed of any updates.
2. USER REGISTRATION AND ACCOUNT
2.1 Account Creation: To access certain features of the Website, users may be required to create an account. During the registration process, users must provide accurate and complete information. Failure to do so constitutes a breach of these Terms and may result in immediate termination of the account.
2.2 Account Security: Users are responsible for maintaining the confidentiality of their account information, including their password. Any activities that occur under a user’s account are the responsibility of the user. LangVidy.com should be immediately notified of any unauthorized use of a user’s account.
2.3 Account Requirements: Users must be at least 18 years of age to create an account on LangVidy.com. By agreeing to these Terms, users represent and warrant that they are of legal age to form a binding contract with LangVidy.com.
2.4 Freelance Contractors’ Accounts: Freelance contractors working with LangVidy.com are also required to create an account and agree to these Terms. They must adhere to all relevant laws and regulations, including copyright laws, when providing services. LangVidy.com is not responsible for any legal violations committed by freelance contractors.
2.5 Account Termination: LangVidy.com reserves the right to suspend or terminate accounts at its discretion. This may occur due to violations of these Terms, legal directives, or for other reasons deemed appropriate by LangVidy.com. Users may also terminate their account voluntarily through the Website’s account settings.
3. SERVICES
3.1 Overview of Services: LangVidy.com offers a range of digital marketing services, including but not limited to video editing, YouTube SEO, YouTube thumbnail design, and video translation services. These services are designed to enhance the digital presence and effectiveness of our clients’ content on various platforms.
3.2 Service Specifications: Each service provided by LangVidy.com is detailed on the Website, including service scope, deliverables, and any specific terms or conditions applicable. It is the client’s responsibility to review these details before placing an order.
3.3 Custom Services: Clients may request custom services that are not listed on the Website. In such cases, LangVidy.com will assess the feasibility of the request and provide a customized proposal, including price, timeline, and specific terms for the requested service.
3.4 Freelance Contractors: LangVidy.com may utilize the services of freelance contractors to fulfill certain client projects. These contractors are bound by the same standards of quality and professionalism as LangVidy.com and are required to comply with all relevant laws and regulations, including copyright laws.
3.5 Service Modifications: LangVidy.com reserves the right to modify or discontinue any service at any time without prior notice. However, any changes will not affect orders that have already been accepted by LangVidy.com.
4. ORDERING PROCESS
4.1 Placing an Order: To place an order, clients must follow the ordering process outlined on the Website. This may include selecting a service, providing necessary details or specifications, and agreeing to specific terms related to the service.
4.2 Order Confirmation: Upon placing an order, clients will receive an order confirmation via email. This confirmation signifies LangVidy.com’s acceptance of the order and forms a binding contract between LangVidy.com and the client, subject to these Terms.
4.3 Payment Obligation: Once an order is confirmed, the client is obligated to make payment according to the terms outlined in the “Prices and Payment” section of these Terms.
4.4 Order Cancellation: Clients may cancel an order within a specified timeframe, as detailed on the Website. However, orders may not be cancelable once work has commenced.
4.5 Trial Orders: For clients considering large-scale projects, LangVidy.com offers the option of trial orders. These smaller-scale projects allow clients to evaluate the quality of LangVidy.com’s services before committing to larger orders.
5. PRICES AND PAYMENT
5.1 Pricing Policy: Prices for services offered by LangVidy.com are listed on the Website and are subject to change without prior notice. However, any changes will not affect orders that have already been accepted.
5.2 Payment Methods: LangVidy.com accepts various payment methods, as specified on the Website. Clients must ensure that the payment information provided is accurate and up-to-date.
5.3 Invoicing and Receipts: Upon successful payment for a service, LangVidy.com will provide the client with an invoice and receipt via email. These documents serve as proof of purchase and outline the details of the transaction.
5.4 Late Payments: If payment is not received by the due date, LangVidy.com reserves the right to suspend or terminate the service and take appropriate legal action to recover the owed amount.
5.5 Taxes and Additional Charges: Prices listed on the Website are exclusive of any taxes or additional charges that may apply, such as VAT or service fees. Clients are responsible for paying any applicable taxes or charges as required by law.
6. DELIVERY OF SERVICE
6.1 Service Completion Timeframe: LangVidy.com commits to delivering services within the timeframe specified at the time of order placement. The specific delivery time may vary based on the nature of the service, client requirements, and other relevant factors.
6.2 Delivery Method: Services will be delivered to clients in the manner specified on the Website or as agreed upon at the time of order. This may include digital delivery via email, direct download from the Website, or through a designated online platform.
6.3 Client Responsibilities: Clients are responsible for providing all necessary information, materials, and feedback in a timely manner to facilitate service delivery. Delays in providing these may result in an extension of the delivery timeframe.
6.4 Service Acceptance: Upon completion of a service, clients are required to review and either accept or request modifications within a specified period. Failure to respond within this period will be considered as acceptance of the service.
6.5 Delays in Delivery: In the event of unforeseen delays in service delivery, LangVidy.com will communicate promptly with the client, providing updates and revised timelines. LangVidy.com is not liable for delays caused by factors beyond its reasonable control.
7. RETURNS AND REFUNDS
7.1 No Return Policy: Due to the digital nature of the services provided by LangVidy.com, returns are not applicable. All sales are considered final once an order is confirmed and the service delivery process has commenced.
7.2 Refund Policy: Refunds may be considered in exceptional circumstances, such as non-delivery of service or significant deviation from the service specifications as described on the Website. Refund requests must be submitted in writing within a specified period from the service delivery date.
7.3 Review of Refund Requests: Each refund request will be evaluated on a case-by-case basis. LangVidy.com reserves the right to approve or deny refund requests at its discretion, based on the merits of the case and in accordance with these Terms.
7.4 Processing of Approved Refunds: If a refund is approved, it will be processed within a specified timeframe using the original payment method. Refunds may be subject to deductions for any service fees or charges incurred.
7.5 Limitation of Liability: LangVidy.com’s liability in relation to refunds shall not exceed the total amount paid by the client for the service in question.
8. INTELLECTUAL PROPERTY RIGHTS
8.1 Ownership of Intellectual Property: All intellectual property rights in the content, designs, and materials produced by LangVidy.com as part of the services are the exclusive property of LangVidy.com or its licensors.
8.2 Use of Client Materials: Clients may provide materials for use in the service delivery. Clients warrant that they have the necessary rights and permissions to use such materials and indemnify LangVidy.com against any claims arising from their use.
8.3 License to Client: Upon completion of the service and full payment, LangVidy.com grants the client a non-exclusive, non-transferable license to use the final deliverables for the purpose specified in the order.
8.4 Prohibited Uses: Clients are not permitted to alter, reproduce, distribute, or create derivative works from the deliverables without explicit written permission from LangVidy.com.
8.5 Freelance Contractors’ Intellectual Property Rights: Freelance contractors are required to ensure that their work does not infringe upon any third-party intellectual property rights and acknowledge that all works created for LangVidy.com are the property of LangVidy.com.
9. PRIVACY AND DATA PROTECTION
9.1 Commitment to Privacy: LangVidy.com is committed to protecting the privacy and security of the personal information of its clients and website users. The collection, use, and disclosure of personal information are governed by our Privacy Policy, which is available on the Website.
9.2 Data Collection: The Website collects personal information necessary for providing services, processing payments, and improving user experience. This includes, but is not limited to, names, contact details, and payment information.
9.3 Use of Data: Personal information collected by LangVidy.com is used for fulfilling service requests, communicating with clients, and enhancing the overall functionality of the Website. Data may also be used for legal and regulatory compliance purposes.
9.4 Data Security: LangVidy.com implements appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal data. However, no internet-based site can be 100% secure and LangVidy.com cannot guarantee absolute security.
9.5 Third-Party Disclosure: Personal information will not be shared with third parties except as necessary to provide the requested services, comply with legal obligations, or protect the rights, property, or safety of LangVidy.com, its users, or others.
10. DISPUTE RESOLUTION
10.1 Negotiation and Mediation: In the event of any dispute arising from these Terms, the parties shall first attempt to resolve the matter through direct negotiation. If negotiation fails, mediation may be sought as an alternative dispute resolution method.
10.2 Arbitration: If negotiation and mediation do not resolve the dispute, the parties agree to submit the dispute to binding arbitration. The arbitration shall be conducted in accordance with the rules of the American Arbitration Association.
10.3 Jurisdiction and Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, USA. Any disputes or legal proceedings shall be subject to the exclusive jurisdiction of the courts of New Mexico.
10.4 Limitation on Claims: Any claim or cause of action arising out of or related to the use of the Website or these Terms must be filed within one (1) year after such claim or cause of action arose, irrespective of any statutes or law to the contrary.
10.5 Remedies and Waivers: No remedy conferred by any provision of these Terms is intended to be exclusive of any other remedy and each and every remedy shall be cumulative and shall be in addition to every other remedy given under these Terms or existing at law or in equity.
11. TERMINATION OF ACCOUNTS OR SERVICES
11.1 Right to Terminate: LangVidy.com reserves the right to terminate or suspend a user’s account or access to services at any time, without notice, for conduct that LangVidy.com believes violates these Terms or is harmful to other users, LangVidy.com’s business, or third parties.
11.2 User Initiated Termination: Users may terminate their accounts at any time through the Website’s account settings. Termination will result in the deactivation or deletion of the account and access to it, and the forfeiture and relinquishment of all content in the account.
11.3 Effects of Termination: Upon termination, all rights and licenses granted to the user by these Terms will immediately cease. LangVidy.com is not liable for any loss or damage following, or as a result of, the termination of services.
11.4 Survival of Certain Provisions: Notwithstanding the termination of services or accounts, provisions of these Terms, which by their nature should survive termination, shall remain in effect after termination, including, without limitation, ownership provisions, warranty disclaimers, and limitations of liability.
11.5 Handling of User Data Post-Termination: In accordance with LangVidy.com’s Privacy Policy, personal data of users whose accounts have been terminated or suspended may be retained or deleted in accordance with legal obligations and LangVidy.com’s data retention policies.
12. ELECTRONIC COMMUNICATIONS
12.1 Consent to Electronic Communications: By using LangVidy.com’s services, users consent to receiving electronic communications from LangVidy.com. These communications may include notices about your account, information concerning or related to our services, such as service updates, promotional offers, and other information.
12.2 Electronic Notices: All notices, disclosures, agreements, and other communications that LangVidy.com provides electronically will satisfy any legal requirement that such communications be in writing. Users agree to keep their email addresses updated, ensuring they can receive communications from LangVidy.com promptly.
12.3 Opt-Out of Promotional Communications: Users may opt out of receiving promotional communications from LangVidy.com by following the unsubscribe instructions provided in those communications or by managing their preferences in the user account settings.
12.4 Responsibility for Electronic Communications: Users acknowledge and agree that they are responsible for any electronic communications sent from their account and that LangVidy.com is not liable for any loss or damage arising from unauthorized use of their account.
12.5 Retention of Electronic Communications: LangVidy.com reserves the right to retain a record of all electronic communications for operational, legal, and compliance purposes, in accordance with its data retention policies and applicable laws.
13. LICENSE AND SITE ACCESS
13.1 Grant of License: LangVidy.com grants users a limited, non-exclusive, non-transferable, and revocable license to access and make personal use of the Website. This license does not include any rights to resell or make commercial use of the Website or its contents, collect and use any product listings, descriptions, or prices, or any derivative use of the Website and its contents.
13.2 Restrictions on Use: Users are prohibited from copying, modifying, distributing, transmitting, displaying, performing, reproducing, publishing, licensing, creating derivative works from, transferring, or selling any information, software, products, or services obtained from LangVidy.com.
13.3 Site Accessibility: While LangVidy.com endeavors to ensure the Website is accessible at all times, it cannot guarantee uninterrupted access and will not be liable for any inability to access or use the site due to maintenance, updates, technical issues, or other reasons beyond its control.
13.4 User Conduct: Users agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the Website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Website.
13.5 Termination of License: LangVidy.com reserves the right to terminate the license granted to users in case of any unauthorized use or non-compliance with these Terms.
14. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
14.1 No Warranties: LangVidy.com provides its services on an “as is” and “as available” basis. It makes no representations or warranties of any kind, express or implied, as to the operation of the services, or the information, content, materials, or products included on the Website.
14.2 Limitation of Liability: LangVidy.com shall not be liable for any damages of any kind arising from the use of its services, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
14.3 Disclaimer of Certain Damages: LangVidy.com does not warrant that the Website, its servers, or email sent from LangVidy.com are free of viruses or other harmful components. LangVidy.com will not be liable for any damages of any kind arising from the use of the Website.
14.4 Accuracy of Information: While LangVidy.com strives to provide accurate and up-to-date information, it does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.
14.5 Reliance on Information Posted: The material displayed on the Website is provided without any guarantees, conditions, or warranties as to its accuracy. Users acknowledge that such information and materials may contain inaccuracies or errors and LangVidy.com expressly excludes liability for any such inaccuracies or errors to the fullest extent permitted by law.
15. CHANGES TO TERMS AND CONDITIONS
15.1 Right to Amend Terms: LangVidy.com reserves the right to update or modify these Terms and Conditions at any time without prior notice. Such changes will be effective immediately upon posting on the Website and will apply to all subsequent use of the Website and its services.
15.2 Notification of Changes: While LangVidy.com will endeavor to notify users of significant changes to these Terms and Conditions, it is the responsibility of users to review the Terms regularly to be aware of any amendments.
15.3 Acceptance of Revised Terms: Continued use of the Website and its services after any changes to these Terms and Conditions will constitute acknowledgment and acceptance of the revised Terms.
15.4 Historical Versions: LangVidy.com may, but is not obligated to, keep archived versions of these Terms and Conditions for users’ reference. The most current version of the Terms will supersede all previous versions.
15.5 User Feedback: LangVidy.com welcomes feedback from users regarding these Terms and Conditions. Users may submit suggestions or concerns to LangVidy.com via the contact information provided on the Website.
16. MISCELLANEOUS
16.1 Severability: If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable for any reason by any court of competent jurisdiction, such provision shall be modified to reflect the parties’ intention or eliminated to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
16.2 Non-Waiver: The failure of LangVidy.com to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
16.3 Assignment: LangVidy.com may assign or delegate these Terms and Conditions, in whole or in part, to any person or entity at any time with or without the user’s consent. Users may not assign or delegate any rights or obligations under these Terms and Conditions without LangVidy.com’s prior written consent.
16.4 Headings and Interpretation: The headings in these Terms and Conditions are for convenience only and shall not affect their interpretation. Any use of the terms “including,” “such as,” and similar phrases shall be construed as if followed by the phrase “without limitation.”
16.5 Entire Agreement: These Terms and Conditions, together with any additional terms to which users agree when using particular elements of the Website, constitute the entire agreement between LangVidy.com and the users relating to the use of the Website.
16.6 Contact Information: Questions or comments about these Terms and Conditions should be sent to LangVidy.com at the contact address provided on the Website.
