PRIVACY POLICY

LANGVIDY.COM

1. INTRODUCTION

This Privacy Policy is designed to inform users of the LangVidy.com website, owned by LangVidy LLC and associated services about how LangVidy (“we,” “us,” or “our”), headquartered at 1209 MOUNTAIN ROAD PL NE #8017, Albuquerque, NM, 87110, USA gathers, utilizes, discloses, and manages the personal information of our customers. LangVidy.com is a pioneering digital marketing agency specializing in a range of services including video editing, YouTube SEO, thumbnail design, and video translation services.

The essence of our business requires us to engage with a variety of stakeholders including, but not limited to, customers across the globe and freelance contractors. It is imperative for us to clarify that we operate in compliance with copyright laws and expect the same level of legal adherence from our contractors. This document sets forth our commitment to protect your personal information and your privacy rights. It outlines our practices regarding information collection, usage, protection, and your rights pertaining to your personal information.

Understanding this Privacy Policy is crucial for all users of LangVidy.com, as it explains how your personal data is handled when you use our website and services. By accessing LangVidy.com, you agree to the collection, use, and sharing of your information as described in this policy. If you do not agree with our policies and practices, your choice is not to use our website. It is important to note that this policy may change from time to time (see “12. CHANGES TO PRIVACY POLICY”), and your continued use of LangVidy.com after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

2. INFORMATION COLLECTION

The collection of information is a fundamental aspect of providing our services at LangVidy.com. This section outlines the types of information we may collect from you or that you may provide when you visit our website and engage in our services.

2.1. Personal Information Collected

At LangVidy.com, we collect several types of information from and about users of our website, including:

  • Identity Information: This includes information that can be used to personally identify you, such as your name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline.
  • Financial and Transactional Information: In the case of purchasing our services, we collect information necessary to process your payments, such as your payment card details and billing address.
  • User-Generated Content: We collect information you provide to us when you request our services, post material on our website, or communicate with us.

2.2. Information Collected Through Automatic Data Collection Technologies

As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Usage Details and Browsing History: Information about your visits to our website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the website.
  • Device Information: We may collect information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number.
  • Cookies and Similar Technologies: Our website may use cookies (small files placed on your device) or similar technologies to identify your browser or device. This helps us to improve our website and to deliver a better and more personalized service.

2.3. Information From Third Parties

We may also obtain information about you from third parties, including, but not limited to, our freelance contractors, partners, and other sources in the public domain. This may include demographic information and additional contact information.

2.4. Information You Provide About Others

In using our services, you may provide us with information about other individuals. It is your responsibility to ensure that you have the right to share such information with us.

This comprehensive approach to information collection is designed to tailor and enhance the experience of our users and to ensure the highest quality of service delivery in line with our business operations.

3. USE OF INFORMATION

The information we collect from our customers and users of the LangVidy.com website is integral to our ability to provide high-quality, tailored digital marketing services, including video editing, YouTube SEO, thumbnail design, and video translation services. The following outlines the specific purposes for which we may use your information:

3.1. To Provide and Improve Our Services

  • Service Delivery: We use the information, including personal and financial details, to fulfill any orders you place through our website, including processing your payment information, arranging for service delivery, and providing you with invoices and/or order confirmations.
  • Service Improvement: Information collected helps us in improving our services, including troubleshooting, data analysis, testing, research, and for service development purposes.

3.2. Communication Purposes

  • Customer Support and Feedback: We use your information to respond to your queries, fulfill your requests, provide customer service, solicit your feedback, and communicate with you about your use of our services.
  • Updates and Offers: Subject to your consent where required by law, we may use your information to send you updates about our services, newsletters, marketing or promotional materials, and other information that may be of interest to you.

3.3. Compliance and Protection

  • Legal Compliance: We use your information to comply with applicable laws, respond to lawful requests and legal processes, protect our rights and to enforce our terms and policies.
  • Security and Fraud Prevention: Information may be used for auditing, fraud monitoring, and prevention. We may use your information to protect against, identify, and prevent fraud and other unlawful activity, claims, and other liabilities.

3.4. Analysis and Business Activities

  • Business Analytics: We may use your information for internal purposes, such as data analysis, identifying usage trends, determining the effectiveness of promotional campaigns, and to evaluate and improve our website, services, marketing, and customer experiences.
  • Business Transfers: In the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of LangVidy’s assets, your information may be among the assets transferred.

4. DISCLOSURE OF INFORMATION

LangVidy.com takes your privacy seriously. However, there are circumstances under which we may need to disclose your personal information. The categories of disclosure are as follows:

4.1. To Our Service Providers and Business Partners

We may share your information with third parties to perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.2. Legal Requirements and Law Enforcement

We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to: (i) comply with a legal obligation, (ii) protect and defend the rights or property of LangVidy, (iii) act in urgent circumstances to protect the personal safety of users of LangVidy.com or the public, or (iv) protect against legal liability.

4.3. Business Transfers

As we continue to develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution, or similar event, personal information may be part of the transferred assets.

4.4. With Your Consent

Other than as set out above, we will provide you with notice when your information might be shared with third parties, and you will have an opportunity to choose not to have us share such information.

5. INTERNATIONAL TRANSFERS

Given that LangVidy operates globally, your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

5.1. Transfer Mechanisms

  • Safe Harbor Frameworks: We comply with the principles of the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, ensuring that we undertake appropriate measures when transferring personal data from the European Union and Switzerland to the United States.
  • Standard Contractual Clauses and Other Mechanisms: We use standard contractual clauses approved by the European Commission or rely on other mechanisms under European Union law for data transfers from the EU to the United States and other countries.

5.2. Consent to Transfer

By using our website and providing us with your information, you consent to this transfer, processing, and storage of your information in jurisdictions as mentioned above, which may have different data protection rules than those of your country.

5.3. Commitment to Data Protection

We are committed to ensuring that your information is protected and maintain appropriate safeguards in accordance with applicable laws and industry standards, no matter where it is processed.

6. COOKIES AND TRACKING TECHNOLOGIES

LangVidy.com utilizes various cookies and tracking technologies to enhance user experience and gather important information about the use of our website and services. This section outlines our practices in relation to these technologies.

6.1. Types of Cookies and Tracking Technologies Used

  • Session and Persistent Cookies: We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device for a set period or until you delete them).
  • Analytics Cookies: These cookies are used to collect information about traffic to our website and how users use our site. The information gathered does not identify any individual visitor and is aggregated. It includes the number of visitors to our site, the websites that referred them to our site, the pages they visited on our site, what time of day they visited our site, whether they have visited our site before, and other similar information.
  • Functional Cookies: These are used to recognize you when you return to our website, enabling us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).

6.2. Purpose of Cookies and Similar Technologies

  • Site Functionality: Cookies help us understand how our website is being used, letting you navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience.
  • Service Improvement and Personalization: By tracking your activity on our site, cookies help us to update and improve our website and services. It also allows us to tailor our content and offerings to your interests.
  • Analytics and Performance: These technologies are used to collect data that helps us understand how our services are being used and how we can improve them.

6.3. Managing Cookies

  • User Control: Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
  • Opting Out: Users can opt out of certain types of cookies or change their preferences at any time. However, if you disable or refuse cookies, please note that some parts of this site may become inaccessible or not function properly.

7. CHILDREN’S PRIVACY

LangVidy.com recognizes the importance of protecting the privacy and safety of children. Our website and services are not designed for, nor intentionally targeted at, children under the age of 13 years. It is our policy not to knowingly collect or maintain information about anyone under the age of 13.

7.1. Restriction of Use by Children

  • Age Limitation: We do not knowingly collect personal information from children under 13 without parental consent. If you are under 13, please do not use or provide any information on this website or through any of its features, make any purchases through the website, use any of the interactive or public comment features of this website, or provide any information about yourself to us, including your name, address, telephone number, or email address.
  • Parental Notice: If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].

7.2. Protecting Children’s Privacy

  • Commitment to Protecting Children’s Privacy: We take children’s privacy seriously and encourage parents and guardians to take an active role in their children’s online activities and interests.
  • Compliance with COPPA: We comply with the Children’s Online Privacy Protection Act (COPPA), which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

8. SECURITY MEASURES

LangVidy.com is committed to protecting the security of your personal information. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

8.1. Data Security Practices

  • Secure Technologies: We use secure server software (SSL) and other advanced technology designed to protect your information from unauthorized access, disclosure, alteration, and destruction.
  • Data Encryption: Sensitive and private data exchange between the website and its users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures.

8.2. Operational Security

  • Employee Training and Awareness: Our employees are trained in the importance of data security and are required to adhere to our privacy policy and confidentiality obligations.
  • Regular Audits and Monitoring: We regularly review our systems and data for possible vulnerabilities and attacks. Despite our best efforts, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

8.3. User Responsibility

  • Account Security: You are responsible for keeping your password confidential. We ask you not to share your password with anyone.
  • Reporting of Unauthorized Use: Please notify us immediately of any unauthorized use of your account or any other breach of security.

We are dedicated to ensuring the confidentiality of your information and continually update and improve our security measures in line with technological advancements.

9. DATA RETENTION

LangVidy.com adopts a comprehensive approach to data retention, ensuring that personal information is stored securely and retained for only as long as necessary for the purposes for which it was collected, in accordance with our data retention policies and applicable laws and regulations.

9.1. Retention Period

  • Duration of Retention: Personal information will be retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
  • Criteria for Determining Retention Periods: The duration for which we retain your personal information depends on the type of data, the purpose for which it is processed, and our legal or regulatory obligations. We consider factors such as our contractual obligations and rights, legal obligation(s) under applicable law to retain data for a certain period of time, statute of limitations under applicable law(s), (potential) disputes, and guidelines issued by relevant data protection authorities.

9.2. Deletion or Anonymization of Data

  • Data Deletion: Upon expiration of the retention period, personal information is securely deleted or destroyed.
  • Anonymization: In some instances, we may choose to anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

9.3. Data Retention Compliance

  • Compliance with Laws: Our data retention practices are designed to ensure compliance with legal and regulatory standards and obligations.
  • Review and Audit of Retention Policies: We regularly review our data retention policies to ensure they comply with our obligations and are consistent with the current industry standards.

10. YOUR RIGHTS AND CHOICES

At LangVidy.com, we respect your rights to control your personal data. The following are the rights you possess regarding your personal information and how you can exercise them:

10.1. Access and Update Your Information

  • Right to Access: You have the right to access personal information we hold about you and to ask how your data is used and disclosed.
  • Updating Your Information: You can also request that we correct or update your personal information.

10.2. Deletion of Your Information

You may request the deletion of your personal information, subject to certain exceptions prescribed by law.

10.3. Opt-Out of Marketing Communications

You have the right to opt-out of receiving marketing communications from us. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you.

10.4. Data Portability

Where applicable, you may have the right to receive a copy of the personal data we have about you in a structured, commonly used, and machine-readable format and the right to transmit those data to another controller.

10.5. Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws.

11. THIRD-PARTY LINKS AND SERVICES

Our website, LangVidy.com, may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

11.1. Third-Party Services

  • Interaction with Third-Party Services: When you use a third-party service that integrates with our website, your information may be shared with these third parties.
  • Third-Party Privacy Policies: We encourage you to read the privacy policy of every website you visit or service provider that you deal with.

11.2. Social Media Features

  • Social Media Widgets: Our website includes social media features, such as the Facebook “like” button and widgets, such as the “Share This” button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly.
  • User Interactions: Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.

11.3. Third-Party Responsibility

  • No Control Over Third Parties: We do not control and are not liable for the actions of any third-party websites or services linked from our website.
  • Caution Advised: We advise you to exercise caution and review the privacy policies of any third-party websites before providing any personal information to them.

12. CHANGES TO PRIVACY POLICY

LangVidy.com reserves the right to update or modify this Privacy Policy at any time and from time to time. Any changes to this Privacy Policy will be posted on our website and, where appropriate, notified to you by email. It is essential for users to review this Privacy Policy periodically for any changes.

12.1. Notification of Changes

  • Posting on Website: Any changes to our Privacy Policy will be communicated through our website. The date the Privacy Policy was last revised is identified at the top of the page.
  • Email Notifications: Where it is practicable, we may also notify users of significant changes to our Privacy Policy through email.

12.2. Acceptance of Changes

  • Continued Use: Your continued use of LangVidy.com and our services following the posting of changes to this Privacy Policy will mean you accept those changes. It is your responsibility to check our website periodically for updates.
  • User Feedback: We encourage users to frequently check this page for any changes and to stay informed about how we are helping to protect the personal information we collect.

12.3. Historical Versions

Upon request, we can provide you with access to previous versions of our Privacy Policy for your review.

13. COMPLIANCE WITH SPECIFIC LAWS AND REGULATIONS

LangVidy.com operates in compliance with various laws and regulations to ensure the protection and proper handling of personal data. We are committed to adhering to the legal standards as set out by relevant bodies.

13.1. United States Federal and State Laws

  • Federal Laws: We comply with applicable federal laws in the United States that govern the collection, use, and protection of personal data, such as the Children’s Online Privacy Protection Act (COPPA) and others relevant to our sector and operations.
  • State Laws: Given our physical presence in New Mexico, we adhere to state-specific privacy laws and regulations that are applicable.

13.2. International Compliance

  • Global Operations: As we serve customers globally, we also strive to comply with international laws and regulations relevant to data privacy and protection, such as the General Data Protection Regulation (GDPR) for our European customers.
  • Adaptation to Local Laws: Our practices are continually reviewed and updated to align with the evolving legal landscape in the countries where we operate.

13.3. Industry Standards and Best Practices

  • Adherence to Best Practices: Apart from legal compliance, we also align our data handling practices with industry standards and best practices to ensure the highest level of data protection and privacy.
  • Regular Updates and Training: Our team receives regular training and updates regarding new laws, regulations, and best practices to ensure ongoing compliance.

14. CONTACT INFORMATION

For any questions, concerns, or comments about this Privacy Policy, our practices, or your dealings with LangVidy.com, please contact us using the information below. We welcome your feedback and are committed to addressing any privacy concerns you may have.

14.1. Contact Details

  • Email Address: For privacy-specific concerns or queries, you can reach us at [email protected].
  • Mailing Address: Our physical address for correspondence is 1209 MOUNTAIN ROAD PL NE #8017, Albuquerque, NM, 87110, USA.

14.2. Response to Inquiries

  • Commitment to Prompt Response: We are committed to responding to your inquiries, complaints, or requests regarding our privacy practices promptly and effectively.
  • User Engagement: Your feedback is important to us, and we encourage you to reach out with any concerns related to your personal data or privacy.

14.3. Regulatory Authorities

Should you feel that your concerns have not been addressed adequately, you also have the right to contact relevant data protection and regulatory authorities.

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